ISO20022 credit transfer is implemented for vendor payments in Dynamics Finance. User must be able to generate payment file for payments to customers. We need ISO20022 file format for customer payments. Reimbursement feature is not designed for scenarios where paying back to customers is part of ordinary business routines instead of one time action.
Comments
It is more and more common to handle on web. Customers pay for the product and if not satisfied, they return the item and company needs the money back.
Category: Cash and bank management
We need ISO20022 file format for customer payments. I totally agree.
Category: Cash and bank management
As part of Norwegian features in earlier versions of Dynamics AX, the same payment format implemented for vendor payments were also implemented for customer payments (TelePay).
TelePay format is no longer part of Norwegian payments formats and users have missed feature for customer payments in Dynamics Finance.
Category: Cash and bank management
Administrator on 1/6/2020 11:16:42 PM
Thank you for your feedback.
We are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Pat Nolte
PM, Microsoft.