Something seems not right with vendor collaboration. I send a PO to the vendor.My status now on the PO "in external review' this is true. I am waiting for the vendor. The vendor accepts PO without changes . The PO disappears from his PO review tile and shows up in the "awaiting customer action" tile. The customer is now hopefully placing the PO by confirming it. But the customer still sees his PO in status 'external review" which is not correct. The vendor is done The status should change. The customer will not know unless he clicks on menu choice "vendor response' which is lit up regardless whether vendor answered or not. Not good . I suggest design changes (1) change the PO status to "Vendor-responded" when the vendor has given a response (2) only make the menu vendor response be lit up when there is actually a vendor response . The way it is now is not going to delight the buyer in D365 The vendor functionality is fine.
Comments
I agree, the flow of status and comments should be improved
Category: Procurement and sourcing
Using the vendor parameter that there is no automatic confirmation. this parameter choice seems to be not recommended.
Category: Procurement and sourcing
Administrator on 5/28/2019 10:31:17 AM
For the time being you can use the workspace "purchase order preparation" tab: in external review requires action" to find the PO's that the vendor has responded to.
Appreciate you taking the time to submit the product suggestion. We will monitor the votes and other feedback to consider in future backlog.
Lachlan Cash – Principal Program Manager - Microsoft