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Something happens in GP where users are no longer able to customize their home page. I believe this problems stems from missing records in SY08100. When missing records are restored the user can customize the home page again.
STATUS DETAILS
Under Review
Administrator on 5/15/2019 1:27:06 PM
Hi Mike,
Do you know how to recreate this bug? If so, enter it as a support issue (no charge) and hopefully we can get it fixed. We have seen the issue happen but not consistently enough to know how to recreate it.
Jodi Christiansen
PM, Microsoft