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Post Upgrade Notification - Failure Reason

Gino Pack on 7/10/2019 6:36:02 PM
Recently a tenant failed to upgrade to the latest patch of Business Central. We did not receive a notification, when we inquired with Microsoft it was due to a custom extension being incompatible with the BC release.

Receiving instant notifications of a tenant upgrade failure, listing the reasons for the failure will be beneficial to both partners and customers.
Category: General
STATUS DETAILS
Completed
Ideas Administrator

Business Central Team (administrator)

Thanks for the feedback, Gino! This is actually a feature that we are working on completing now, and you will be able to see with our October update. If the cause of an update failure is something we can detect automatically, then we'll send an automated notification to tenant administrators with steps on how to resolve the issue. For example, if the cause was an incompatible extension, the notification will describe which extension is not compatible with the update, and what changes need to be made to the extension.

Note that the notifications are sent only to those listed as notification recipients in the Business Central Admin Center, so make sure you have the correct recipients updated in the list.

Thanks!

The Dynamics 365 Business Central Team