We receive goods from containers in outers or bring in whiteware in forklift clamps (lots of 4), meaning we cannot get to the serial numbers easily upon receipt or put-away, (by the time we have 3 lots of clamps done the SKU’s could be 3-4 meters off the ground).

We have looked at the line item tracking functionality at WH receipt, Putaway (scanner), Pick (Scanner) and WH Shipment and cannot find a way to only scan serial numbers upon shipment/pick.

We have found a way to do it via the screens by creating a “0” qty WH Shipment line tracking entry that then allows us to record any serial number in the WH Shipment tracking line, (we are not sure if this is a bug), however the pick will not allow us to record serial nbrs as it demands that only existing serial numbers be used.

We like the serial number functionality once they are in the Item ledger and the return processing is awesome.

We would like the ability to be able to Receive without recording serial numbers but be able to record serial numbers (into the Item ledger) when we scan them during picking or against a Shipment as part of closing out the shipment.