Stop deletion of City, County, Post Code when entering a Country Code

Stuart Hardman on 7/2/2019 2:26:04 PM

When entering a Country/Region Code on to a Customer, Vendor or Contact card it automatically deletes the City, Country and Post Code. There is no parameter to turn this off and it serves no apparent purpose.

Customers get exceedingly frustrated by this. I'm aware that there are various workaround:
Personalise the page to move Country/Region Code higher
Link to an address lookup API
Write an app to do it

But these are all unnecessary if you simply had the option to stop it doing it. If anyone can provide a genuine reason why it does this I would be intrigued.

STATUS DETAILS

Under Review

Business Central Team (administrator)

Thank you for this suggestion! We are adding it to our longer term roadmap.

Best regards,
Business Central Team

Comments

RE: Stop deletion of City, County, Post Code when entering a Country Code

Amit Wason on 11/12/2020 5:20:38 PM

While doing this, worth having the Post Code lookup as an option too. It has no benefit in the UK

Category: General

RE: Stop deletion of City, County, Post Code when entering a Country Code

Greg Smith on 11/6/2020 9:10:22 AM

Totally agree. Frustrating to say the least!

Category: General

RE: Stop deletion of City, County, Post Code when entering a Country Code

Ron Ketterling on 10/28/2019 1:54:06 PM

Agreed!

Category: General

RE: Stop deletion of City, County, Post Code when entering a Country Code

Thomas Harmann on 10/28/2019 1:36:43 PM

Also with me the feedbacks are not positive in the SaaS projects. Either they initialize the values in table 225 or also allow free entries.

Category: General

RE: Stop deletion of City, County, Post Code when entering a Country Code

Mohammed Hussain on 9/18/2019 4:27:08 PM

How is this even a thing?

Category: General

RE: Stop deletion of City, County, Post Code when entering a Country Code

Ron Ketterling on 9/16/2019 7:36:34 PM

Agreed - customers get extremely frustrated when data disappears because of a system setting like address formatting.

Category: General